Shipping & Returns
DRAFT — This policy is provided for owner and legal review. Do not publish until reviewed and approved by the business owner and legal counsel. Replace bracketed items with your actual business practices.
Shipping
[Owner: specify your shipping carriers, processing time, and delivery estimates.] Orders are typically processed within [Owner: specify] business days. Free express shipping is offered on orders over $150.
Damaged or Missing Items
If your order arrives damaged or an item is missing, contact us within [Owner: specify window, e.g., 7 days] of delivery at queenofthebling1@yahoo.com with your order number and a photo of the issue. We will arrange a replacement or refund.
Returns
[Owner: specify your return policy — which items are returnable, the return window, condition requirements, and whether the buyer pays return shipping.] Due to the nature of tooth gem products, [Owner: specify — e.g., "opened adhesive and bonding products may not be returned for hygiene reasons."]
Digital Products
Online training courses and digital content are not shipped. Access is granted online after successful payment. See our Refund Policy for digital access terms.
Contact
Questions about shipping or returns? Email queenofthebling1@yahoo.com or call (210) 573-5396.